Shipping policy
Varentti ships worldwide. Here is what happens after you order.
Processing
Orders are prepared within 1 to 3 business days of payment. Orders placed at weekends or on public holidays start on the next working day. You get an email with tracking as soon as the parcel leaves.
Delivery times
- Within your region: 3 to 7 business days after dispatch
- International: 7 to 20 business days after dispatch
These are estimates. Customs inspections, weather and peak periods can add time, and tracking will show it.
Shipping cost
Standard delivery is free. A priority option is offered at checkout for a small fee. The exact amount appears before you pay, in your local currency.
Where we ship
Almost everywhere. If your country appears at checkout, we deliver to it. A few remote territories are outside our carriers' network and will not appear.
Customs and import charges
Depending on your country, customs may apply duties or import tax on arrival. Where those charges are not collected at checkout, they are set by your own authorities and are your responsibility. Whatever is due appears at checkout when we are able to collect it in advance.
Changing or cancelling
Write to support@varentti.com as soon as possible. While the order is still being prepared we can change or cancel it. Once tracking is generated the parcel is with the carrier and we can no longer stop it, so you would use the return process instead.
Tracking
Your dispatch email carries the tracking number and a link. The first scan can take a day or two to appear after dispatch.
Lost or damaged parcels
Write to support@varentti.com within 7 days of the expected delivery date, with your order number and photos of any damage. We replace or refund at no cost to you.
Contact
Varentti
Email: support@varentti.com